Last updated: July 2026
Genie Clean (1998) Limited (“Genie Clean”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and the choices you have, in line with the New Zealand Privacy Act 2020.
Information we collect
We collect personal information when you contact us for a quote, book a service, apply for a job, or otherwise get in touch. This may include your name, phone number, email address, property address, and any details you provide about the work you need done. If you apply for a role with us, we may also collect your CV and any other information you choose to share.
How we use your information
We use your information to provide quotes, schedule and carry out cleaning services, respond to enquiries, process payments, and communicate with you about your booking. If you’ve applied for a job with us, we use your information to consider your application and get in touch about opportunities. We do not use your information for anything beyond what’s reasonably needed to run our business and provide our services.
Sharing your information
We don’t sell or rent your personal information. We may share it with our staff and contractors where needed to carry out a job, with trusted service providers who help us run our business (such as accounting or IT services), or where we’re required to by law. Any third party we work with is expected to keep your information secure and use it only for the purpose we’ve shared it for.
Cookies and website data
Our website may use cookies or similar technologies to help it run properly and to understand how visitors use the site, such as through Google Analytics. This information is generally anonymous and used to improve our website. You can disable cookies through your browser settings if you prefer, though some parts of the site may not work as smoothly as a result.
Keeping your information secure
We take reasonable steps to keep your personal information secure and protected from loss, misuse, or unauthorised access. We only keep your information for as long as it’s needed for the purposes described in this policy, or as required by law.
Your rights
Under the Privacy Act 2020, you have the right to ask for access to the personal information we hold about you, and to ask us to correct it if it’s wrong. If you’d like to do either of these, or have any questions about how we handle your information, get in touch using the details below.
Changes to this policy
We may update this policy from time to time, for example if our services or the law change. Any updates will be posted on this page.
Contact us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Genie Clean (1998) Limited
Unit 5, 7 Nga Mahi Road, Sockburn, Christchurch 8042
Email: office@genieclean.co.nz
Phone: (03) 343 6500
If you’re not satisfied with our response, you can also contact the Office of the Privacy Commissioner.
